Privacy Policy

At MuscleKraft, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit or shop on our website or mobile application.

By using MuscleKraft, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

• Name
• Mobile number
• Email address
• Shipping & billing address
• Payment details (processed securely via third-party gateways)

b) Non-Personal Information

• Browser type and device details
• IP address
• Website usage data
• Cookies and tracking information

2. How We Use Your Information

Your information is used to:

• Process and deliver your orders
• Communicate order updates and support requests
• Improve our products, services, and website experience
• Send promotional offers, discounts, or updates (you may opt out anytime)
• Prevent fraud and ensure platform security

3. Payment Security

MuscleKraft does not store your debit/credit card details.

All payments are processed through secure, encrypted third-party payment gateways.

We follow industry-standard security practices to protect your data.

4. Sharing of Information

We do not sell or rent your personal information.

Your data may be shared only with:

• Delivery & logistics partners for order fulfillment
• Payment gateway providers for transaction processing
• Legal authorities when required by law

All partners are required to maintain confidentiality and data protection.

5. Cookies & Tracking Technologies

We use cookies to enhance user experience, analyze traffic, and personalize content.

Cookies help us remember your preferences and improve website performance.

You can disable cookies in your browser settings, but some features may not function properly.

6. Data Protection & Security

We take reasonable measures to protect your personal data from:

• Unauthorized access
• Loss or misuse
• Alteration or disclosure

However, no online platform can guarantee 100% security.

7. Your Rights

• Access your personal information
• Request correction or update of your data
• Opt out of promotional communications
• Request deletion of your account (subject to legal obligations)

8. Children’s Privacy

MuscleKraft does not knowingly collect personal data from individuals under 18 years of age. If such information is found, it will be deleted immediately.

9. Third-Party Links

Our website may contain links to third-party websites. MuscleKraft is not responsible for the privacy practices or content of those external sites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. Continued use of our platform signifies acceptance of the updated policy.

11. Governing Law

This Privacy Policy shall be governed by the laws of India, and any disputes shall be subject to Mumbai jurisdiction.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us through the official communication channels mentioned on the MuscleKraft website.